ELiMS® Counter Station
  Provide quick and convenient customer service  
 
 
  The ELiMS® Counter Station (CS) is a staff assisted station. At this station, staff is able to perform borrow and return on behalf of the patron. At the same time, it can sort or separate out material according to their categories. For new material, this station can program information into the tag. It also has a feature to check, activate or de-activate the security status of the tag inside the material.

Borrow
The CS is configurable to recognize a patron by following ways:
- Bar-coded identification card
- Magnetic card
- Contact or Contactless Smart card
- Biometrics (finger print etc)

To borrow an item, patron passes membership card and library items to the staff. Staff selects the borrow function and scans in membership card. The staff then places item(s) onto the "pad" in front of the station. The station captures the electronic signature of the item instantaneously, and sends to Library Management System.

Once the Library Management System approves the transaction, the station reset security status in the tag and allows the item to be taken out through the security gates without raising an alarm. The station issues a receipt, detailing the borrower's identity, date and time of transaction, the items borrowed and their due dates, for the patron.


Return
To return an item, staff selects the return function. Staff places the item on the "pad" of the station. The station captures the electronic signature and sends to the Library Management System for loan cancellation. Once confirmed, the station sets the security status of the tag and the item cannot be taken out without borrowing. The user can request for a receipt.

Sort
Sorting of items using the sorting option in CS is a breeze. Staff selects this function from the menu. Staff places an item on the "pad" and the system immediately displays on the screen, which category or compartment the item belongs to. The system literally takes away the stress and strain associated with time spent on item sorting. While the item is being scanned, the RFID tag is automatically 'armed' so that the item is ready to be returned to the shelf. Due to the seamless link with the Library Management System, the staff will be prompted immediately if there are special instructions relating to the item being sorted, e.g. the item has been reserved by a patron or item belongs to other branches.

Tagging
This module allows new library item or bar code based old library item to be converted into RF item. For old library item, staff scans the bar code and station displays the details of the item. After which, the station sends the information into the tag. The station will also do a read back to verify that the content is correct. If the content is different, it prompts the user to program again. If there is already data in the tag, then it will ask whether to over write it or not. For new material, staff can input the item number using keyboard.

Arm/Disarm
This module allows staff to check, activate or de-activate the security status of the library item. Once the item is placed onto the "pad", staff can check the security status of the library item. At the same time, it can toggle between the two states, arm or disarm.

OPTIONS:
1. Printer can be added to print details of borrow and return
2. Integrate into e-mail server


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